Geico Auto Insurance Customer Service

High Point Auto insurance in NJ, USA?

I am existing Geico customer and got a quote from High Point which is saving me 35% on my 2002 Acura TL. I need some inputs on High Point. Is this a reasonable good company? How is the customer service & the claim process?
Your experience would really help me.
Thanks for your time.

Dilip

Helpful things to look at for High Point:

Did they quote you line-per-line on coverages
Did they Run your motor vehicle report and do they have exactly the same info reported
Are you getting a “transfer discount” (lasting usually your first 6 months)
In essence, did you provide exact, to-the-last-detail info to High Point? If you haven’t then your quote may be wrong. 35% is a huge difference and you should find out why!

I Know I haven’t answered your question yet but I strongly recommend you do the above first.

Then, take a look at A.M Best insurance ratings. They provide answers to all of your questions like “what is customer service like?” and “how financially stable is the company”. It is a free site, it simply requires you to register (create a username and password, no fees of any kind) I use it often as they have excellent insight to thousands of companies, not just Insurance.

Compare the 2 companies on the website.

You may also want to call Geico for a free policy review to determine if they can lower your rate.

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